Social Services

new imageApplications are being accepted for the New York State Emergency Rental Assistance Program (ERAP) through the Office of Temporary and Disability Assistance (OTDA).  ERAP can provide rental arrears, temporary rental assistance and utility arrears assistance to low and moderate-income households at risk of experiencing homelessness or housing instability due to the COVID-19 pandemic.

The application portal is now open. Please click on the following link and select Apply for ERAP: 

Landlords/Property Owners will need to submit information in order for the tenants application to be processed.  Instructions for landlords can be found by clicking on the following link:, select Apply for ERAP and look under Quick Links.

More information is available - please click on the links below to access:

  1. Informational Flyer
  2. Navigating the Emergency Rental Assistance Home Page
  3. Using the Tenant Application & Uploading Documents for ERAP
  4. Understanding the Landlord Portal for ERAP

Any household needing assistance with the application process can call the Department of Social Services at (585) 243-7300.  More information will be shared on the Livingston County website as it becomes available.  


The Livingston County Department of Social Services (DSS) remains operational.  In order to minimize face to face requirements, please call the office in advance at (585) 243-7300.  Many questions can be answered or needs met over the phone or online.  Some benefits have income eligibility requirements and you will receive guidance on applying.

The Department of Social Services assists all Livingston County residents with a myriad of family supports, both financial as well as social. Some of our assistance solutions have income eligibility requirements.   You can apply for many benefits on-line. 

(previously called Food Stamps) is an income based program and is intended to supplement the food budget of eligible households. Applications for SNAP can be made online at or at our office on the computers located in our lobby.   

Public Assistance (PA) is an income based program that covers families and single adults with ongoing and/or emergency assistance.  Applications for PA can be made online at or at our office on the computers located in our lobby.    
Medicaid is the umbrella that supplies the financial source for many variations in medical assistance. Community Medicaid is provided mainly through Managed Care plans. Applications for Medicaid can be made online at or at our office on the computers located in our lobby
Day Care provides for reimbursement of Day Care expenses to Day Care Centers, Registered Providers, and approved Legally-Exempt Day Care Providers on behalf of those determined eligible for this subsidy.  Applications for Day Care can be made online at or at our office on the computers located in our lobby.   
HEAP can help you with heating and utility costs, and certain essential heating equipment repairs. Applications for HEAP can be made online at or at our office on the computers located in our lobby.  Regular HEAP opened on November 2, 2020.  Emergency HEAP opens on January 4, 2021. The dates of operation for the Regular and Emergency HEAP benefit components will be extended from April 30, 2021 to August 31, 2021. Additionally, a third Emergency HEAP benefit is available to eligible households experiencing a crisis or life-threatening heat or heat-related energy emergency.

Documents can be submitted using NYDocSubmit (more information below), dropped off in our outdoor Drop Box (located to the left of our front door), faxed to (585) 243-7344 or mailed.

DSS participates in NYDocSubmit, a Mobile Document Upload Application that allows you to take pictures of required documents for Temporary Assistance (TA), Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP) and Medicaid (MA) and submit them directly to our office.

Documents that may not be submitted using NYDocSubmit are:
  • Applications
  • Documents that contain HIV information.
  • Domestic Violence information.
  • Address that must remain confidential to safeguard any member of an applicant's or recipient's household.