News Flash


Posted on: August 22, 2023

RTS Seeking Public Input as Part of Regional On-Demand Transit Study


GENESEO, N.Y., Aug. 22, 2023 – Regional Transit Service is seeking the public’s opinion on how to improve services in Genesee, Livingston, Ontario, Orleans, Seneca, Wayne and Wyoming Counties.

Public input will allow RTS to address transit disparities in rural counties including the viability of on-demand transit solutions, which is a ride-sharing mobility option in which ADA-accessible vehicles provide service within a specific geographic area.   Under this model, customers will be able to request transportation by calling, using an app or through RTS’ website.  

Public input is critical in determining RTS’ path forward. Residents, business representatives and other community members are encouraged to provide their opinion by September 11, 2023 by visiting RTS’ website.

About RTS
Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 900 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS provides vital, safe, and sustainable transportation services to more than 9 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping and recreational activities every day. For more information, visit

About Livingston County:
 Founded in 1821, Livingston County, N.Y., is comprised of more than 61,000 residents in 17 towns located across 631 square miles of the Finger Lakes region.

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