News Flash


Posted on: November 17, 2023

Social Services Dept. Employs Collaborative Approach to Better Serve Residents


MOUNT MORRIS, N.Y., Nov. 17, 2023 — The Livingston County Department of Social Services (DSS) is taking a collaborative approach in their commitment to providing services for the residents of Livingston County. In an effort to meet evolving community needs, DSS has implemented a series of quarterly all-staff meetings, each addressing key topics based on internal needs surveys conducted at DSS. 


The meeting topics range from how to remain impartial during interactions to general problem solving and team building exercises. Presenters have emphasized the principles of trauma-informed care and solution-focused practices to equip DSS staff with the tools necessary to meet the varying service needs of County residents. The quarterly meetings have reinforced the department’s commitment to professional as well as personal development, while also serving as a platform for information exchange and strengthening team morale. 


"The collaborative efforts within the Department of Social Services really illustrate our commitment to continuous growth," explained DSS Commissioner Tracy McCaughey. "By prioritizing open communication, professional development, and community engagement, we aim to create a more connected environment which promotes effective service delivery.”


Looking ahead, McCaughey said DSS remains dedicated to its mission of providing quality services to residents and strengthening the community. At the department’s next staff meeting in December, attendees will focus on methods for creating “balance and wellness” amid chaos. 


For more, visit the Department of Social Services website or call 585-243-7300.


Stay up-to-date with the latest news, events and more by following Livingston County on TwitterInstagram, Facebook and LinkedIn.


About Livingston County:

Founded in 1821, Livingston County, N.Y., is home to more than 61,000 residents in 17 towns located across 631 square miles of the Finger Lakes region. 

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