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During business hours: call the Probation Department at 585-243-7190 and ask to speak with your assigned Probation Officer.
For after-hours emergency issues: call 585-243-7190 for the 24/7 voicemail. Obtain the name and phone number of the on-call Probation Officer and send a text message or complete a phone call with her emergency request.
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Yes. When the SCRAM CAM Bracelet takes a reading every 30 minutes, a light buzzing sound can be heard, but is generally reported to be “discreet.”
You should not consume food or beverages that contain alcohol. As noted in your SCRAM Program Participant Agreement, you should also avoid using products on or near the bracelet that contain alcohol. The application of small quantities of cologne or perfume in areas far from the bracelet should not be problematic.
Exercise does not impact the functions of the bracelet. For comfort, you might want to wear a sweatband or a sock just below or over the bracelet to prevent it from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and your leg.
You can’t wear anything that comes between the skin and the bracelet. You can wear boots or leggings on top of the bracelet; however, some clients report that wearing boots can cause the bracelet to rub against their skin.
You are not allowed to submerge the bracelet in water (swimming pools, hot tubs, the bath tub). You can shower, and in fact, you need to shower in order to keep the area around the bracelet clean. You can view the SCRAM CAM Participant Video for a demonstration of the best way to clean regularly around the bracelet.
Applying a small amount of cologne or perfume to areas far from the bracelet should not be problematic. However, you should avoid using any products on or near the bracelet that contain alcohol, as outlined in your Program Participant Agreement. Be aware that if the bracelet detects environmental alcohol from a product like perfume, your supervising agent may view this as an attempt to tamper with the device and you may be held accountable for violating your Program Participant Agreement.
As outlined in your Program Participant Agreement, avoid lotions with alcohol on or near the bracelet.
As outlined in your Program Participant Agreement, you should avoid using any alcohol-containing products on or around the bracelet. Many clients are exposed to hair color and other similar products without any issues. When in doubt, talk to your PO or supervising agent.
Kissing someone who has been drinking has no impact on SCRAM CAM testing or results.
House arrest or home confinement requires individuals to remain in their home with the exception of pre-approved scheduled times out for school attendance, medical or therapy visits, work, probation, etc.
The House Arrest ankle bracelet is visually inspected during office visits for any evidence of tampering or damage. Your Probation Officer also receives notification if the device has been tampered with. Your Officer investigates all suspected tampers and reports such activity to the court after confirmation.
Yes. The House Arrest ankle bracelet is waterproof; however, we do not recommend leaving the device in water for long periods of time.
Follow the same steps for “How do I take a breath test?” above. If the device cannot take a good photo it will provide you with instructions to correct the issue. Follow the prompts on the device’s screen.
Your device may prompt you to retest if your testing photo does not meet the quality necessary to automatically match it to your enrollment photo.
Press the Mute button to silence the device. The red light above the sound button will continue to blink even if the device is silenced.
You should charge your device every day until the light above the battery icon is green. This will ensure you have enough battery life to take your required tests. Many clients make it a habit to plug in their devices when they go to bed so that they are fully charged for the next day.
Plug the device into any AC power outlet using the provided power cord.
Yes. You can take a test while the device is plugged in.
The lights indicate the level of battery charge available and whether the device is plugged in:
The best way to keep your device clean is to keep it in its case in-between tests. If you need to clean SCRAM Remote Breath, use a mild, non-alcohol based disinfectant cleaner and a soft cloth. Do not submerge the device in water. Breath tubes can be cleaned in a dishwasher or with warm water and dish soap.
WARNING: The use of an alcohol-based cleaner or disinfectant could damage the device and could be viewed by your officer as an attempt to tamper.
Yes. You can reuse breath tubes and they can be cleaned in a dishwasher or with warm water and dish soap. Contact the company or agency handling your monitoring if you need additional breath tubes.
No. The device should never be exposed to water.
Consistency is what matters. If you took your enrollment test with glasses you should wear them every time you take a test. If you did not wear glasses in your first test, then take them off every time.
Yes. You can ask your officer to set up a courtesy text message reminder to your mobile phone.
GPS stands for Global Positioning System. The GPS ankle bracelet records movements 24 hours a day using a system of satellites and computers. Location information from the GPS monitoring system allows your Probation Officer to determine your whereabouts, as well as notification of entering any exclusion zones.
The GPS ankle bracelet is visually inspected during office visits for any evidence of tampering or damage. Your Probation Officer also receives notification if the device has been tampered with. Your Officer investigates all suspected tampers and reports such activity to the court after confirmation.
Yes. The SCRAM GPS ankle bracelet is waterproof; however, we do not recommend leaving the device in water for long periods of time.